Built for restaurant groups with 5-20 locations

Stop Chasing Repairs.
Tessa Handles It.

Text the problem. Tessa logs it, contacts the vendor, tracks it.

How Tessa works

Three steps. That's it.

1

A manager texts the issue

"Walk-in cooler not holding temp."
2

Tessa logs it and contacts the vendor

Issue categorized
Vendor contacted
Team notified
3

Everyone sees updates until it's done

StatusCompleted
VendorArctic Cooling Co.
ResolvedSame day

Every multi-unit operator knows this story

If any of these sound familiar, Tessa was built for you.

6:12 AM

The morning text

"Walk-in freezer not holding temp."
Now your day starts with a repair emergency.

Ongoing

Vendor phone tag

You call the repair company. They say tomorrow. Tomorrow turns into next week.

Across locations

No visibility

One manager fixed the issue. Another location still has the same problem. You only find out later.

Every week

Repairs that never get followed up

Parts get ordered. Technicians scheduled. Then everyone forgets.

Restaurant maintenance isn't complicated.
Managing it across locations is chaos.

That's why we built Tessa.

See Tessa in action

Manager Texts Issue
Walk-in freezer not cooling
Got it! I'm logging this now. What location are you at?
Tessa Dispatches Vendor
Vendor contacted
Technician ETA 2:00 PM
Ops team notified
Repair Completed
Issue closed
Repair logged
Dashboard updated

Get Early Access to Tessa

Onboarding first restaurant groups now. Join the beta.

Running multiple restaurants shouldn't mean chasing repairs all day

Your team texts when something breaks.

You call a vendor. They say tomorrow.

Three days later, nothing happened.

Now you're calling again.

Multiply that across 10 locations.
That's facilities management today.

Tessa fixes that.

Built for restaurant groups running 5-20 locations

Perfect for operators who:

  • Run 5-20 locations
  • Want visibility across repairs
  • Don't have a facilities manager
  • Are tired of chasing vendors

Probably not for you if:

  • You operate a single restaurant
  • You have a corporate facilities team
  • You already use enterprise systems like ServiceChannel

Three steps. Zero headaches.

Your team texts Tessa

No apps. No logins. Just text.

Tessa handles the triage

She categorizes it and contacts the vendor.

Everyone stays updated

See every repair across every location.

A day in the life with Tessa

From morning issue to evening calm.

7:15 AM

Manager texts issue

"Walk-in cooler not holding temp."

Tessa logs the issue and contacts the refrigeration vendor.

8:40 AM

Vendor scheduled

Technician arriving at 2:00 PM.

Ops team can see status across locations.

2:30 PM

Repair completed

Tessa logs the repair and closes the issue.

5:00 PM

Daily overview

You open the dashboard.

3
Issues resolved
1
Scheduled tomorrow
0
Emergencies

Everything handled.

Everything happening across your restaurants— in one place

Every repair. Every vendor. Every location. No guessing.

Tessa Dashboard
Active Tickets
12
Across 8 locations
Avg Response
12s
AI-powered triage
Resolved This Week
34
+12% from last week
Auto-Routed
94%
Vendor assignments

What changes when you use Tessa

Never chase vendors again

Tessa follows up until repairs are done. You focus on running restaurants.

Know what's broken everywhere

One dashboard. All locations. All issues. No more surprises.

Stop missing preventive maintenance

Recurring schedules keep equipment maintained. Fewer emergencies.

Built by restaurant operators

Created by multi-unit operators. Built because we were tired of chasing vendors and losing track of repairs across our locations.

Ready to stop chasing repairs?

Bring calm to your operations.

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