Simple, Transparent Pricing

Choose the plan that fits your operation

Start free for 14 days. No credit card required. Scale up as your business grows.

MonthlyYearlySave 20%

Starter

Perfect for single location operators getting started with AI maintenance

$79/month

Billed annually ($948/year)

1 location

What's included:

1 location included
Up to 50 tickets/month
AI-powered triage via SMS
Basic vendor management
Dashboard & reporting
Email support
Multi-location support
Advanced analytics
API access
Dedicated account manager
Most Popular

Professional

For growing operators managing multiple locations with advanced needs

$199/month

Billed annually ($2388/year)

Up to 10 locations

What's included:

Up to 10 locations
Up to 500 tickets/month
AI-powered triage via SMS
Advanced vendor management
Full dashboard & analytics
Priority email & chat support
Recurring maintenance scheduling
Equipment tracking
Contract management
Dedicated account manager

Enterprise

For large organizations with custom requirements and premium support

Custom Pricing

Unlimited locations

What's included:

Unlimited locations
Unlimited tickets
AI-powered triage via SMS
Advanced vendor management
Custom analytics & reports
24/7 phone & chat support
Recurring maintenance scheduling
Equipment tracking
Contract management
Dedicated account manager
Custom integrations & API
SLA guarantees

Everything you need to manage maintenance

All plans include these powerful features

SMS-Based Triage

Staff text issues directly to Tessa. No apps to download, no training needed.

AI-Powered Routing

Automatic categorization, prioritization, and vendor matching in seconds.

Vendor Management

Manage your vendor network, track performance, and store contacts in one place.

Multi-Location Support

One dashboard for all your locations. See everything at a glance.

Analytics & Reporting

Track spend, response times, and vendor performance with detailed reports.

Audit Trail

Complete history of every issue, message, and action for compliance.

Frequently asked questions

Everything you need to know about Tessa pricing

What's included in the free trial?

Every plan comes with a 14-day free trial with full access to all features. No credit card required to start. You can upgrade, downgrade, or cancel anytime.

How does AI triage work?

Your staff simply texts their maintenance issue to Tessa. Our AI assistant asks clarifying questions, categorizes the issue, assigns priority, and routes it to the right vendor automatically.

Can I change plans later?

Absolutely! You can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features. When downgrading, changes take effect at the next billing cycle.

What counts as a 'ticket'?

A ticket is created when a maintenance issue is reported and tracked through resolution. Each conversation thread with Tessa that results in a work order counts as one ticket.

Do you offer discounts for annual billing?

Yes! You save 20% when you choose annual billing. That's like getting over 2 months free compared to monthly billing.

What kind of support do you offer?

Starter plans include email support with 24-hour response time. Professional plans add priority chat support. Enterprise plans get 24/7 phone support and a dedicated account manager.

Ready to transform your maintenance operations?

Join hundreds of operators who've streamlined their maintenance with Tessa. Start your free trial today.

No credit card required • 14-day free trial

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