Fix Restaurant Repairs With One Text.
Tessa is your AI facility manager. Text the problem. She handles the triage, dispatches the vendor, and tracks completion—across all your locations.
Built for restaurant operators managing 5–25 locations.
Got it. Logging ticket #4782.
⏱️ Calling vendor...
✓ Tech coming at 2:30 PM
Sound Familiar?
You're managing 10 locations and maintenance is eating your day.
Spoiled Inventory
A broken freezer at 10 PM means $400 in spoiled inventory and a panicked call to your emergency repair service.
$400 per incident
Surprise Invoices
Emergency service calls cost 3x more than scheduled maintenance. One broken HVAC unit = $1,800 surprise bill.
$1,800 per emergency
Reactive Maintenance
Without visibility, you're always fixing problems instead of preventing them. Maintenance costs creep up 30% year-over-year.
+30% annual cost increase
You're the Middleman
Managers text you. You call vendors. Vendors ask questions. You text back. You chase updates. Nobody sleeps.
Hours lost to coordination
Meet Tessa
Your AI facility manager works 24/7 without vacation days or missed calls. She logs tickets, finds the right vendors, schedules repairs, tracks progress, and closes tickets—all via SMS.
No apps. No logins. No training. Your team just texts like they always do.
- Instant vendor dispatch & scheduling
- Real-time status updates via SMS
- Reduced emergency service calls
- Full audit trail for compliance
Managers text the problem. Tessa handles the rest.
Three Steps. Zero Headaches.
From text to resolution in minutes, not days.
Your Team Texts Tessa
"The fryer is down at Unit 3. Customers in 30 min."
Tessa Handles Triage
Logs ticket, finds certified vendor, schedules repair
You Stay Out of It
Real-time updates. Ticket auto-closes when done.
Built for Operators Running 5–25 Locations
Tessa is built for a specific operator. Are you that operator?
This is for you if...
- You manage 5+ locations with centralized maintenance
- You're tired of being the maintenance middleman
- Vendors are unresponsive and unpredictable
- Your team communicates via text/chat
- You need better visibility into maintenance costs
Probably not for you if...
- ✕You manage a single location
- ✕Your maintenance is handled by an in-house team
- ✕You prefer to work exclusively in software platforms
- ✕Your vendor relationships are already perfect
- ✕You're not experiencing maintenance chaos
Not sure if you're the right fit?
Everything Your Operation Needs
Built specifically for multi-unit restaurant operators.
Preventative Maintenance
Never miss a service interval. Tessa reminds you and schedules routine maintenance before equipment fails.
Vendor Management
A curated network of vetted vendors. Tessa finds the right specialist, negotiates terms, and tracks SLAs.
Portfolio Visibility
Real-time dashboard across all locations. See open tickets, vendor performance, and maintenance spend at a glance.
A Day in the Life
Crisis
Manager at Unit 3 texts: "Compressor down. We open in 45 minutes."
Old way: You get panicked calls. You call vendors. They're busy. You're stuck.
Tessa way: Vendor confirmed. Tech on the way. Status shared instantly.
Vendor Confirmed
Tessa finds certified HVAC vendor, confirms availability, texts manager: "Tech at 8:15 AM."
Completed
Vendor confirms repair. Tessa updates ticket, sends final invoice summary, closes ticket.
✓ Ticket closed. Vendor paid. Manager notified. Back to normal operations.
Dashboard shows: 247 open tickets across portfolio. Tessa handled 43 this week. You slept well.
Portfolio Overview
End-of-day dashboard: All locations running. Maintenance spend tracked. Nothing for you to chase.
Every Location. Every Repair. One Dashboard.
Real-time visibility across your entire portfolio.
Open Tickets
247
In Progress
23
This Week
43
Spend YTD
$48K
| Location | Open TicketsTickets | Avg Response TimeAvg Response |
|---|---|---|
| Unit 1 - Midtown | 12 | 28 min |
| Unit 3 - Downtown | 8 | 35 min |
| Unit 5 - Airport | 24 | 31 min |
| Unit 7 - Westside | 5 | 44 min |
Real-time Visibility
See open tickets, response times, and completion rates across all locations instantly.
Performance Tracking
Monitor vendor response times, quality metrics, and SLA compliance in real-time.
Cost Insights
Track maintenance spend by location, category, and vendor for better budgeting.
Trusted by Multi-Unit Operators
See why restaurant operators are switching to Tessa.
"It feels like someone is quietly staying on top of maintenance in the background. We are catching things earlier and avoiding bigger issues."
Krystle Xiques
Director of Operations, Culture Collective (6 Locations)
"Tessa is not just reacting to issues we send. It reminds us about routine maintenance and coordinates scheduling so things do not slip."
Tim McMahon
CEO, Barco Brands (6 Locations)
Built by multi-unit operators.
For multi-unit operators.
Tessa is built by people who have run restaurants and managed multi-unit operations. We understand your pain because we've lived it.
Book Your 15-Minute Demo
See how Tessa can transform your maintenance operations.
Not ready for a call yet?
Get a 5-minute overview of how Tessa works and the ROI breakdown for restaurants your size.
